How to Reset Password

Have you forgotten your password and need to create a new one?
If so, please follow these instructions to reset your password using the security questions you created when you enrolled in the District’s Password Manager.

Step 1: Open your web browser, and type in the URL: https://pwmgmt.pleasantonusd.net

Step 2: Click "Forgot your password?"

Step 3: Enter your F-ID Employee Number

Enter your Q Login ID (your “F-ID” - like F12345) in the Username field, the Captcha code (if you’re asked to complete this), and click the green Continue button.

Step 4: Security Questions

Type in the answers to your two security questions, enter the characters in the picture shown (if you’re asked to complete this) and click the green Continue button.

Step 5: Create New Password

Create a new password and enter it twice, enter the characters in the picture shown (if you’re asked to complete this), and click the green Reset Password button.

Make sure your password meets the following requirements:

This new password will expire after ninety (90) days.
Your previous password cannot be used as the new password.
The minimum password length is seven (7) characters.
The password must contain a capital letter; a lowercase letter, a number, and a symbol.